Torbay Disability Information Service has been providing comprehensive information and advice to people in Torbay for over 20 years and we are a founder member of the Torbay Advice Network (TAN). Our service is open to any resident of Torbay affected by any type of disability. We also provide information to anyone working or caring for people with disabilities. No referral is necessary.
Our centre is located in purpose-built premises with level access, accessible WC facilities and adjacent parking. We are close to the 12/12A bus routes.
We offer:
An enquiry desk service covering a wide range of topics related to disability support and independent living
Advice and guidance on disability-related social security issues, including benefit checks and support with disability related social security appeals, such as Disability Living Allowance, Incapacity Benefit and Employment and Support Allowance
Office-based appointments for help with Disability Living Allowance applications
Specialist mental health information surgeries throughout Torbay. Please ask for leaflet or further details
Signposts for Carers is Torbay’s dedicated telephone support service providing specialist information and advice to unpaid carers in Torbay. Contact Signposts in confidence to find out about services, equipment, benefits and rights. Support is available on a short or long-term basis.
Calls are diverted to a 24-hour staffed message taking service outside office hours. Your details and enquiry will be relayed to us and we will respond to your enquiry on the next working day.
Monday - Thursday 9 am - 1 pm and 1.30 pm - 4.30 pm. Friday 9 am - 1 pm - Offers a free confidential information service to people with disabilities, their families, carers and anyone requiring information relating to disability. ALSO HOSTS 'SIGNPOSTS' FOR CARERS Signposts is a dedicated telephone service providing specialist information and advice to support Carers in Torbay and hosted by the Disability Information Service. A Carer is someone who has caring responsibility for a spouse, partner, relative, friend or neighbour, who, because of disability, frailty, illness and/or vulnerability, cannot manage alone in the community. Carers can be of any age and care without pay. Anyone can use Signposts if they are providing unpaid care for someone in Torbay. No referral is required. How can Signposts help? They offer two different services: 1. Helpdesk – responding to a wide range of enquiries, covering local support, benefits, equipment and a range of services that can help Carers. 2. Simple Steps – developed as a way of providing information and advice at a pace to suit every Carer’s needs with a personal approach. Whilst Signposts is a telephone based service, alternative arrangements can be made if you are unable to use a telephone. All information held about you by Signposts is Confidential.- For further details please contact Signposts on Tel: 01803 666620 – or Textphone: 01803 523981 or Email: signposts@nhs.net POSTAL ADDRESS IS AS Disability Information Service. TORBAY MENTAL HEALTH INFORMATION SERVICE - confidential information and advice for people affected by mental health issues and conditions - signposting to services such as counselling, emergency support, representation, legal help. Enquiries 01803 552175. Offers a free confidential information service to people with disabilities, their families, carers and anyone requiring info relating to disability.
